Policy

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WELCOME TO Le Vernis Nail Studio Beverly

If you are not entirely satisfied with your service, please call and schedule a redo appointment. You must arrange an appointment to have your nails fixed within seven days for gel polish/dipping services and three days for all other services after your initial service date. We do not accept redo appointments after seven/three days of your initial services. If you could not come back within 7 days, please let us know. We are glad to help resolve the issues.
We will re-do any service if you are unsatisfied with the quality provided, given that you tell us immediately after the services have been performed.
As soon as you walk out the salon door, that means you have accepted and are happy with the services provided to you.
We will charge you for the cost of any repairs or replacements that we have to endure because of damages that happened outside of our salon. For example, if your nails or the finish of your nails are damaged (they are broken, chipped or starting to lift) we will charge you due to your own lack of care.
The redo policy does not cover a change in service or color.
WE DO NOT OFFER REFUNDS FOR ANY SERVICES OR PRODUCTS..

Right to Refuse Service

We reserve the right to refuse service to any guest for improper conduct, tardiness, no shows, or any other situation we deem inappropriate.

Personal Items

We are not responsible or liable for any lost, damaged or stolen items..

Gift card Policy

– Not be redeemed for cash and used for gratuity
– Lost or stolen will not be replaced
– Used for service or product at Beverly location only

Thank you!